Are people visiting your Web site? Where are they coming from? How long are they staying on your site? Are they visiting multiple pages on your franchise site? Do you have a franchise site rich of SEO content?
If, for any reason, you said either “no” or “I have no idea what he is talking about” to any of those questions, then you need some help and some consulting.
Many franchise companies are spending way, way too much on their analytics programs. There are some great free ones out there, such as Google or Clicky. These analytics programs will provide you a ton of information on your visitors and help you lead a technology advanced campaign toward turning those visits into leads and turning the leads into closed deals.
Who are your typical leads? Are there any correlations between leads and time spent on your franchise site? Are you providing your prospects with the right tools to educate them on your concept and the right technologies to keep them there?
2009 will be a big year for analytics and technology in general. Franchisors must be creative in lead generation. It is important to understand the value of your Web site and to make sure your Web site has value.